October 2008
Time: 3 Hours
Marks: 100
NB:
- All questions are compulsory.
- Figures to the right indicate full marks.
- Answers to the two sections should be written in the same answer book.
Section I
- Q.1 Explain the meaning of any seven of the following terms in not more than five lines each :- 14
- (a) Unity of Command
- (b) Time Study
- (c) Delphi technique
- (d) M.B.O
- (e) Strategy
- (f) Delegation of Authority
- (g) Job specification
- (h) Aptitude test
- (i) Self-actualisation needs
- (j) Management Audit.
- Q.2 Answer any three of the following questions:- 18
- (a) Define 'Management' and explain its features.
- (b) Explain the basic philosophy of Human Relations Approach to Management.
- (c) Define 'planning' and explain its importance.
- (d) Explain briefly any six principles of organising.
- (e) What is Departmentation? What are the bases of Departmentation?
- (f) What measures do you suggest for resolving the conflicts between 'Line' and 'Staff'?
- Q.3 Answer any three of the following questions:- 18
- (a) What are the external sources of recruitment? Explain their advantages
- (b) Explain briefly various types of interview.
- (c) Define 'Motivation' and explain Non-Monetary factor of Motivation.
- (d) Explain in brief, various styles of leadership.
- (e) Define 'Control' and explain the steps in control process.
- (f) What do you mean by co-ordination? Explain its importance.
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OR - Q.3 Write short notes on any three of the following:- 18
- (i) Managerial skills.
- (ii) Steps in Decision Making Process.
- (iii) Factors affecting span of control
- (iv) Group Discussion.
- (v) Theory 'X' and Theory 'Y'.
- (vi) Informal Organization.
SECTION II - Q.4 Explain the meaning of any seven of the following terms in about five lines each:- 14
- (a) Human resouece Planning.
- (b) Refresher Training.
- (c) 360° Appraisal.
- (d) Statistical Quality Control.
- (e) Job Order Production.
- (f) Mass Production.
- (g) Safety Stock.
- (h) Inventory Carrying cost.
- (i) Labour Productivity.
- (j) Role Playing.
- Q.5 Answer any three of the following questions:- 18
- (a) What is Human Resource Management? Explain its scope.
- (b) Explain the importance of Training and Development.
- (c) What do you mean by Performance Appraisal? What are its uses?
- (d) Define 'Production Planning and Control' and explain its objectives.
- (e) What are the essential features of a good product design?
- (f) What is flexible manufacturing system? Explain its advantages and suitability.
- Q.6 Answer any three of the following questions:- 18
- (a) What is Industrial Productivity? What steps you would take to improve industrial productivity?
- (b) Explain the importance of suitable plant location.
- (c) Explain briefly 'Quality Control', 'Quality Circle' and 'Quality Assurance'.
- (d) What is Total Quality Management? Explain its features.
- (e) What do you mean by Material Planning? Explain its importance.
- (f) What is Inventory Control? Explain any three Inventroy Control Techniques.
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OR Q.6 Write short notes on any three of the following:- 18 - (i) Human Resource Accounting.
- (ii) Routing and Scheduling.
- (iii) ISO 9,000 Certification Procedure.
- (iv) National Productivity Council.
- (v) Material Requirement Planning Procedure.
- (vi) On-the-job Methods of Training.