October 2008
Time: 3 Hours
Marks: 100
NB:
- Attempt any five questions in all.
- Attempt any three questions from Section I and any two questions from Section II or any two questions from Section I and any three questions from Section II.
- Figures to the right indicate full marks.
- Answer to both the sections should be written in the same answer-book.
- Q.1 Give reasons for the following (any four) 20
- (a) One major strength of Organizational Behaviour is its interdisciplinary nature.
- (b) The idea of Individual differences is suppprted by science.
- (c) Organizations are social systems.
- (d) Organizations are formed on the basis of mutuality of interest.
- (e) Human resource approach is developmental.
- (f) Pepole who lack system understanding develop behavioural bias.
- Q.2 Explain the following terms (any four) 20
- (a) Open Communication.
- (b) Semantic-barrier in communication.
- (c) Non-verbal Communication.
- (d) Job instructions.
- (e) Open door policy.
- (f) Tele commuting.
- Q.3 Critically evaluate the Reinforcement theory and Expectancy model of work motivation. 20
- Q.4 State whether the following statements are true Or false and give reasons (any four): 20
- (a) Employees often make cost reward comparison.
- (b) Comparable worth programmes do not guarantee equal pay for equal work.
- (c) Employee selection decision is communicated to the employee in an appraisal interview.
- (d) Fundamental attribution error is shown when judging our own selves.
- (e) Skill based pay is also called as knowledge based pay.
- (f) Profit sharing recognises mutual interest.
- Q.5 Explain the following: 20
- (a) Blake and Mouton's Managerial grid,
- (b) Vroom's decision making model
- Q.6 Explain the following statements (any four): 20
- (a) Job satisfaction is multidimensional.
- (b) Job satisfaction and Life satisfaction are related to each other.
- (c) High job performance contributes to high job satisfaction.
- (d) Job satisfaction studies are useful to the managers.
- (e) Managers can change employee attitudes.
- (f) There are various types of closed ended questions.
- Q.7 Write short notes on (any four): 20
- (a) Sources of interpersonal conflict.
- (b) Conflict resolution strategies
- (c) Effects of conflicts
- (d) Assertiveness.
- (e) Stroking.
- (f) Tactics to gain political power
- Q.8 Compare formal and informal organizations and state the benefits of informal organizations. 20
- Q.9 Give reasons for the following (any four): 20
- (a) Managers are linking pins between groups.
- (b) Organic organizations are more flexible and open
- (c) There are several stages in team development.
- (d) Process consultants use facilitating behaviours to help team function more effectively.
- (e) Team members need feedback.
- (f) Self-managing teams have advantages and disadvantages
- Q.10 Elaborate on job related causes of stress and stress management types. 20